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Collections Manager

Denver, CO
Trans Lease
TransLease
Full-Time

The Trans Lease Collections Manager is a strategic and tactical leader responsible for overseeing the full lifecycle of receivables management across commercial transportation finance portfolios. This role combines hands-on recovery efforts with executive-level oversight, ensuring optimized portfolio performance, regulatory compliance, and a datainformed approach to collections, legal actions, and agency partnerships. The successful candidate will drive KPIs, lead a high-performing team, and ensure alignment between Lease Representatives, Stakeholders, collections efforts and broader risk and revenue strategies WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:Medical, Dental, and Vision InsuranceLife (Voluntary and Employer Paid) and Disability Insurance401(K) with company match beginning with your first contribution.HSA and/or FSA, as applicablePaid Time Off, Sick Time, and Company Paid HolidaysEmployee Car Discount ProgramESSENTIAL DUTIES & RESPONSIBILITIES:1. Team Leadership & DevelopmentStrategic Oversight & Portfolio ManagementLead and continuously refine the end-to-end collections process across early-stage, mid-stage, and post-charge-off accounts.Segment the collections portfolio by risk, account type, geography, and customer profile to inform recovery strategy.Analyze delinquency trends and develop action plans to minimize roll rates and maximize recoveries.Recommend and implement tailored loss mitigation options, including loan modifications, skip-pays, settlements, and D-Note programs.Partner with Credit, Accounting and Leadership to determine charge-off strategies and recovery targets.Supervise and mentor collections staff, including collectors and administrative personnel.Establish performance metrics and conduct regular evaluations.Foster a collaborative and high-performance team environment. 2. Compliance & Regulatory GovernanceEnsure full compliance with FDCPA, FCRA, bankruptcy codes, and all applicable federal and state collections laws.Own internal audit and regulatory readiness by maintaining rigorous documentation, workflow controls, and reporting.Enforce policy governance and execute process improvements to align collections activity with organizational risk appetite and regulatory expectations. 3. Process Collection ManagementOversee the collections lifecycle from early-stage delinquency to legal proceedings.Implement and refine collections strategies to maximize recoveries.Ensure “last dollar” collections processes are established to mitigate deficiency loss at termination. 4. Performance Monitoring & ReportingHire, train, and develop a team of collectors fostering a culture of accountability and performance.Deliver consistent coaching, performance reviews, and compliance audits using scorecards and call calibrations.Build succession plans and cross-training programs to maintain business continuity and promote internal growth.Drive call quality, negotiation finesse, and customer experience through structured onboarding and training pathways.Analyze collections data to identify trends and areas for improvement.Report on collections performance to senior management.Oversee portfolio management and establish individual goals for each Collector (Loss Mitigation Specialist). 5. Vendor & Legal CoordinationManage relationships with external collections agencies and legal partners.Coordinate the placement of accounts with third-party vendors.Monitor vendor performance and ensure adherence to contractual obligations. 6. Customer Relations & NegotiationsHandle escalated customer accounts and negotiate payment arrangements.Ensure respectful and compliant communication with customers.Approve or escalate payment plans and settlements as appropriate. 7. Policy & Compliance OversightMaintain and update collections policies and procedures.Ensure team adherence to internal policies and external regulations.Conduct regular audits to ensure compliance and identify risks. 8. Technology, Tools & ReportingManage and enhance system utilization in Lease Complete, Power BI, Salesforce, and dialer platforms to drive daily decision-making and long-term insight.Lead automation efforts including outbound campaign workflows, payment reminders, and predictive collections scoring.Build and maintain KPI dashboards capturing collector-level performance, call quality, recovery velocity, and promise-to-pay conversion rates.Partner with IT, Operations, and BI teams to ensure data integrity and reporting alignment across platforms. 9. Continuous ImprovementIdentify opportunities for process improvement and efficiency gains in our recovery efforts.Contribute to the development of best practices and standard operating procedures. 10. Other DutiesPlease note this job description does not cover or contain all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. QUALIFICATIONS AND SKILLS:Bachelor’s degree in finance, Business Administration, or related field. Appropriate experience in lieu of degree.10+ years of experience in collections, with at least 2 years in a supervisory role.Technology, Tools & ReportingManage and enhance system utilization in Lease Complete, Power BI, Salesforce, and dialer platforms to drive daily decision-making and long-term insight.Lead automation efforts including outbound campaign workflows, payment reminders, and predictive collections scoring.Build and maintain KPI dashboards capturing collector-level performance, call quality, recovery velocity, and promise-to-pay conversion rates.Partner with IT, Operations, and BI teams to ensure data integrity and reporting alignment across platforms.Proficiency in collections software (e.g., Lease Complete), CRM systems (e.g., Salesforce), and data analysis tools (e.g., Power BI).Strong knowledge of FDCPA, UCC, bankruptcy processes, and relevant state laws.Excellent communication, negotiation, and leadership skills.Exercises superb judgment and initiative and possesses strong problem-solving skills.Comfortable working with ambiguity, excels in a fast-paced environment, and operates with a sense of urgency with the ability to prioritize workflows.Proficient with Microsoft Office Suite and Adobe Acrobat.Excellent organizational skills and high attention to detail.Ability to work harmoniously and effectively both independently and with others as part of a team. PHYSICAL DEMANDS:An employee must meet the physical demands described here to perform the essential functions of this job successfully; reasonable accommodation will be provided. While performing the duties of this job, the employee is regularly required to:Sit and talk or hear.Frequently use hands to finger, handle, or feel.Occasionally stand, walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.Occasionally lift and/or move up to 10 pounds.The noise level in the work environment is usually moderate. JOB DETAILS:Type: SalaryCompensation Range: $108,000.00 to $120,000.00Reports To: Operations ManagerShift: M-F, 8AM-5PMClosing Date: When Filled#TLRead More

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Business Development Manager - TN

Denver, CO
Sales
TransLease
Full-Time

We are looking for our next Business Development Manager to grow our territory . This is an exceptional opportunity to earn unlimited income, work autonomously, and to directly impact the lives of our customers. As a Business Development Manager you will sell competitive equipment financing and leasing products to customers, and develop productive referral relationships with vendors and manufacturers in the truck, trailer and heavy equipment industry.Our ideal candidate will have a minimum of 2 years experience in the equipment finance and leasing industry, or 5yrs sales experience. In this role you will spend about half your time on the road cultivating productive relationships with end users, dealers and equipment manufacturers. The other half of your time you will spend in your office selling, planning your next sales trip and prospecting for new customers.If you have a high degree of entrepreneurial spirit and have interest in being part of an industry leading equipment finance company, this job may be right for you!Travel required ~50% of time.We offer a full benefits package for eligible employees including:Medical, Dental, and Vision InsuranceLife (Voluntary and Employer Paid) and Disability Insurance401(K) with company match beginning with your first contribution.HSA and/or FSA, as applicablePaid Time Off, Sick Time, and Company Paid HolidaysEmployee Car Discount ProgramESSENTIAL DUTIES & RESPONSIBILITIES:Attain sales and gross profit objectives set by the Sales Manager.Responsible for the growth and development of assigned region.Continually prospect, qualify and develop relationships with new customers.Maintain direct relationships with all customers and stay in contact on a regular basis.Leverage direct relationship with customers to assist with collections and repossessions as neededMaintain updated and accurate CRM records.Provide prompt, courteous, and accurate service to customers.Maintain familiarity with all policies, products and programs.Maintain a professional appearance and attitude.Complete tasks within expenses budgeted for travel and entertainment.Attend trade shows and other events as needed.Travel ~50% in assigned territory.Additional duties as assigned.WORK ENVIRONMENT & PHYSICAL ABILITIES:Requires frequent sitting for prolonged periods of time in an office setting.Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.Ability to communicate providing verbal feedback in a professional manner.Ability to receive and analyze data and input into the computer.Ability to lift up to 30 lbs.Normal range of hearing and vision.REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:A minimum of 2 years’ experience in the equipment finance and leasing industry or 5 years’ sales experience.Finance, Truck, or Equipment Sales experience.Associate or bachelor’s degree.Strong MS Excel skills and proficient with all Microsoft applications.Willingness to learn, grow, and adapt to the changing market.Valid Driver's License and MVR in good standing.Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening.JOB DETAILS:Type: CommissionCompensation Range: $84,000+ (unlimited earning potential)Bonus Eligibility: YesReports To: National Sales ManagerClosing Date: When Filled#TLRead More

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Business Development Manager - TX

Denver, CO
Sales
TransLease
Full-Time

We are looking for our next Business Development Manager to grow our territory . This is an exceptional opportunity to earn unlimited income, work autonomously, and to directly impact the lives of our customers. As a Business Development Manager you will sell competitive equipment financing and leasing products to customers, and develop productive referral relationships with vendors and manufacturers in the truck, trailer and heavy equipment industry.Our ideal candidate will have a minimum of 2 years experience in the equipment finance and leasing industry, or 5yrs sales experience. In this role you will spend about half your time on the road cultivating productive relationships with end users, dealers and equipment manufacturers. The other half of your time you will spend in your office selling, planning your next sales trip and prospecting for new customers.If you have a high degree of entrepreneurial spirit and have interest in being part of an industry leading equipment finance company, this job may be right for you!Travel required ~50% of time.We offer a full benefits package for eligible employees including:Medical, Dental, and Vision InsuranceLife (Voluntary and Employer Paid) and Disability Insurance401(K) with company match beginning with your first contribution.HSA and/or FSA, as applicablePaid Time Off, Sick Time, and Company Paid HolidaysEmployee Car Discount ProgramESSENTIAL DUTIES & RESPONSIBILITIES:Attain sales and gross profit objectives set by the Sales Manager.Responsible for the growth and development of assigned region.Continually prospect, qualify and develop relationships with new customers.Maintain direct relationships with all customers and stay in contact on a regular basis.Leverage direct relationship with customers to assist with collections and repossessions as neededMaintain updated and accurate CRM records.Provide prompt, courteous, and accurate service to customers.Maintain familiarity with all policies, products and programs.Maintain a professional appearance and attitude.Complete tasks within expenses budgeted for travel and entertainment.Attend trade shows and other events as needed.Travel ~50% in assigned territory.Additional duties as assigned.WORK ENVIRONMENT & PHYSICAL ABILITIES:Requires frequent sitting for prolonged periods of time in an office setting.Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.Ability to communicate providing verbal feedback in a professional manner.Ability to receive and analyze data and input into the computer.Ability to lift up to 30 lbs.Normal range of hearing and vision.REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:A minimum of 2 years’ experience in the equipment finance and leasing industry or 5 years’ sales experience.Finance, Truck, or Equipment Sales experience.Associate or bachelor’s degree.Strong MS Excel skills and proficient with all Microsoft applications.Willingness to learn, grow, and adapt to the changing market.Valid Driver's License and MVR in good standing.Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening.JOB DETAILS:Type: CommissionCompensation Range: $84,000+ (unlimited earning potential)Bonus Eligibility: YesReports To: National Sales ManagerClosing Date: When Filled#TLRead More

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Business Development Manager - CA

Denver, CO
Sales
TransLease
Full-Time

We are looking for our next Business Development Manager to grow our territory . This is an exceptional opportunity to earn unlimited income, work autonomously, and to directly impact the lives of our customers. As a Business Development Manager you will sell competitive equipment financing and leasing products to customers, and develop productive referral relationships with vendors and manufacturers in the truck, trailer and heavy equipment industry.Our ideal candidate will have a minimum of 2 years experience in the equipment finance and leasing industry, or 5yrs sales experience. In this role you will spend about half your time on the road cultivating productive relationships with end users, dealers and equipment manufacturers. The other half of your time you will spend in your office selling, planning your next sales trip and prospecting for new customers.If you have a high degree of entrepreneurial spirit and have interest in being part of an industry leading equipment finance company, this job may be right for you!Travel required ~50% of time.We offer a full benefits package for eligible employees including:Medical, Dental, and Vision InsuranceLife (Voluntary and Employer Paid) and Disability Insurance401(K) with company match beginning with your first contribution.HSA and/or FSA, as applicablePaid Time Off, Sick Time, and Company Paid HolidaysEmployee Car Discount ProgramESSENTIAL DUTIES & RESPONSIBILITIES:Attain sales and gross profit objectives set by the Sales Manager.Responsible for the growth and development of assigned region.Continually prospect, qualify and develop relationships with new customers.Maintain direct relationships with all customers and stay in contact on a regular basis.Leverage direct relationship with customers to assist with collections and repossessions as neededMaintain updated and accurate CRM records.Provide prompt, courteous, and accurate service to customers.Maintain familiarity with all policies, products and programs.Maintain a professional appearance and attitude.Complete tasks within expenses budgeted for travel and entertainment.Attend trade shows and other events as needed.Travel ~50% in assigned territory.Additional duties as assigned.WORK ENVIRONMENT & PHYSICAL ABILITIES:Requires frequent sitting for prolonged periods of time in an office setting.Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.Ability to communicate providing verbal feedback in a professional manner.Ability to receive and analyze data and input into the computer.Ability to lift up to 30 lbs.Normal range of hearing and vision.REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:A minimum of 2 years’ experience in the equipment finance and leasing industry or 5 years’ sales experience.Finance, Truck, or Equipment Sales experience.Associate or bachelor’s degree.Strong MS Excel skills and proficient with all Microsoft applications.Willingness to learn, grow, and adapt to the changing market.Valid Driver's License and MVR in good standing.Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening.JOB DETAILS:Type: CommissionCompensation Range: $84,000+ (unlimited earning potential)Bonus Eligibility: YesReports To: National Sales ManagerClosing Date: When Filled#TLRead More

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Business Development Manager - MN

Denver, CO
Sales
TransLease
Full-Time

We are looking for our next Business Development Manager to grow our territory . This is an exceptional opportunity to earn unlimited income, work autonomously, and to directly impact the lives of our customers. As a Business Development Manager you will sell competitive equipment financing and leasing products to customers, and develop productive referral relationships with vendors and manufacturers in the truck, trailer and heavy equipment industry.Our ideal candidate will have a minimum of 2 years experience in the equipment finance and leasing industry, or 5yrs sales experience. In this role you will spend about half your time on the road cultivating productive relationships with end users, dealers and equipment manufacturers. The other half of your time you will spend in your office selling, planning your next sales trip and prospecting for new customers.If you have a high degree of entrepreneurial spirit and have interest in being part of an industry leading equipment finance company, this job may be right for you!Travel required ~50% of time.We offer a full benefits package for eligible employees including:Medical, Dental, and Vision InsuranceLife (Voluntary and Employer Paid) and Disability Insurance401(K) with company match beginning with your first contribution.HSA and/or FSA, as applicablePaid Time Off, Sick Time, and Company Paid HolidaysEmployee Car Discount ProgramESSENTIAL DUTIES & RESPONSIBILITIES:Attain sales and gross profit objectives set by the Sales Manager.Responsible for the growth and development of assigned region.Continually prospect, qualify and develop relationships with new customers.Maintain direct relationships with all customers and stay in contact on a regular basis.Leverage direct relationship with customers to assist with collections and repossessions as neededMaintain updated and accurate CRM records.Provide prompt, courteous, and accurate service to customers.Maintain familiarity with all policies, products and programs.Maintain a professional appearance and attitude.Complete tasks within expenses budgeted for travel and entertainment.Attend trade shows and other events as needed.Travel ~50% in assigned territory.Additional duties as assigned.WORK ENVIRONMENT & PHYSICAL ABILITIES:Requires frequent sitting for prolonged periods of time in an office setting.Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.Ability to communicate providing verbal feedback in a professional manner.Ability to receive and analyze data and input into the computer.Ability to lift up to 30 lbs.Normal range of hearing and vision.REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:A minimum of 2 years’ experience in the equipment finance and leasing industry or 5 years’ sales experience.Finance, Truck, or Equipment Sales experience.Associate or bachelor’s degree.Strong MS Excel skills and proficient with all Microsoft applications.Willingness to learn, grow, and adapt to the changing market.Valid Driver's License and MVR in good standing.Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening.JOB DETAILS:Type: CommissionCompensation Range: $84,000+ (unlimited earning potential)Bonus Eligibility: YesReports To: National Sales ManagerClosing Date: When Filled#TLRead More

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